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Getting an org.apache.axis2.AxisFault: Read timed out in getDocumentInformation

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Our users say it has worked before but now we are consistently getting a Read Timeout Error when we call getDocumentInformation from ReportEngine.

 

Does anyone have any ideas ?

 

I have the stack trace below  

 

Caused by:

org.apache.axis2.AxisFault: Read timed out

at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)

at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:193)

at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:75)

at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:371)

at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:210)

at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:531)

at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:401)

at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:228)

at org.apache.axis2.client.OperationClient.execute(OperationClient.java:163)

at com.businessobjects.dsws.reportengine.ReportEngine.getDocumentInformation(Unknown Source)

... 30 more

Caused by:

java.net.SocketTimeoutException: Read timed out

at java.net.SocketInputStream.read(SocketInputStream.java:140)

at java.io.BufferedInputStream.fill(BufferedInputStream.java:229)com.businessobjects.dsws.reportengine.ReportEngine.getDocumentInformation


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